Asctray Exe Avast

Avast says ASCTray.exe has IDP.Alexa.51 - IObit.Com Forums. Hi, I posted a thread on with the title 'My Laptop is Infected with Spyware' and I was being helped by Shelf Life. I had to replace the motherboard and then post my DDR logs attached and below.

MD5 Hashes

#StatusMD5RevisionNameSize
10x01199ae166e4621c51d9963fa82c86b69/20/2018 3:24:00 AMUnknownUnknownAdvanced System Care0 KB
20x78b24a64f84603784a10c86f4cef71af8/14/2018 5:17:00 AMUnknownUnknownAdvanced System Care0 KB
30x8b82648525793c163699f36fdfe7d0748/1/2017 3:24:00 PMUnknownUnknownAdvanced System Care593 KB
40x1bd96c48598c0d8534e6dfb1baf4dc1312/19/2016 6:21:00 PMUnknownUnknownAdvanced System Care560 KB
50x68f09b6fec0e424be1e623b9529e2ff82/19/2016 9:51:00 AMUnknownUnknownAdvanced System Care0 KB
60x521be0575ee9cbd360ecc57bde9a03096/29/2015 3:19:00 AMUnknownUnknownAdvanced System Care480 KB
70xc6c3ce74ff3a0ee4d14be5bc0497fa7c12/4/2014 7:01:00 PMUnknownUnknownAdvanced System Care0 KB
80x095e53531f747f5c47b5e2018fe4ea9e10/24/2014 7:52:00 AMUnknownUnknownAdvanced System Care0 KB
90xad808c57596d0a451f449c5da0993c4a10/8/2014 7:52:00 PMUnknownUnknownAdvanced System Care500 KB
100x1fbad6fac0ee3555b7abcf038a48f6c37/14/2013 5:49:00 PMUnknownUnknownAdvanced System Care513 KB
110xeb349b2b9df96dfc33fe9453a02a3c3d1/21/2013 10:24:00 AMUnknownUnknownAdvanced System Care480 KB
120x8aeb75f680b097ab87bc097a7334232f1/9/2013 8:06:00 AMUnknownUnknownAdvanced System Care298 KB
130xe8d30f3d65e1e6add906f061b81b010a8/24/2012 1:59:00 AMUnknownUnknownAdvanced System Care478 KB
140xd3fcca4d359b8b284efde22fc2669b2c5/31/2012 8:23:00 AMUnknownUnknownAdvanced System Care292 KB
150x67f3d3a5a799827daf1a182f3b34278c5/25/2012 9:51:00 AMUnknownUnknownAdvanced System Care572 KB
160x6dc5e13b6ab4b61c38997b306a75febb2/7/2012 7:53:00 PMUnknownUnknownAdvanced System Care2683 KB
170xaaaacbe10f58e92c0c3432bc901b28442/7/2012 12:19:00 AMUnknownUnknownAdvanced System Care402 KB
180xafd19b50c12e3f8cf956c7062f7e0a282/2/2012 9:05:00 AMUnknownUnknownAdvanced System Care2683 KB
190x88e09730860244d5a0240099780c39be1/29/2012 4:12:00 AMUnknownUnknownAdvanced System Care0 KB
200xc2993718faf2bf19c09c9de6a2b3ed9c1/19/2012 3:35:00 AMUnknownUnknownAdvanced System Care686 KB

IDP.Generic virus removal guide

What is IDP.Generic?

Asctray Exe Avast

For people who use various anti-virus software, IDP.Generic is a common threat name. IDP is 'Identity Protection', so when a security application detects a threat called IDP.Generic, it indicates that it was detected by this component (Identity Protection), which generalized a detected file. This detection is often a 'false positive'.

There are many possible infections that could be generalized as IDP.Generic threats. For example, a game file. If the installed anti-virus software detects it as a threat, it is very likely that the game will not be able to start. The same applies to other programs that contain files identified as IDP.Generic threats. As mentioned, this threat is commonly categorized as a false positive detection - the installed anti-virus program detected a harmless/legitimate file as a threat and either quarantined or removed it. In some cases, these detections lead to removal of important system files or other significant data, however, not all detected threats are false positives. In many cases, cyber criminals disguise malicious files as legitimate. They make their names very similar to legitimate files, which are then not detected as threats or malicious. In this particular case, we advise that you double check and run a virus scan using another program. Also ensure that the installed anti-virus (or anti-spyware) software is up-to-date. If not, update it and run the scan again. Check if it still detects files as the IDP.Generic threat and if other security programs/tools detect the same file as a threat. If so, it should be removed immediately. It could be a Trojan designed to proliferate viruses and cause data/financial loss and other serious problems.

Threat Summary:
NameIDP.Generic trojan
Threat TypeTrojan, Password stealing virus, Banking malware, Spyware.
Detection Names (setup.exe)
Avast (Win32:OnLineGames-AB [Trj]), BitDefender (Trojan.Crypt.Delf.AF), ESET-NOD32 (a variant of Win32/PSW.Lineage.AJP), Kaspersky (HEUR:Trojan.Win32.Generic), Full List (VirusTotal).
Additional Information
Be aware that information within anti-virus databases continually changes, and thus that the IDP.Generic detection name could change as well. For this reason, files detected as IDP.Generic might be detected under a different threat name (and vice versa) after a database update.
SymptomsTrojans are designed to stealthily infiltrate the victim's computer and remain silent. Thus, no particular symptoms are clearly visible on an infected machine.
Distribution methodsInfected email attachments, malicious online advertisements, social engineering, software cracks.
DamageStolen banking information, passwords, identity theft, victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
▼ Download Malwarebytes
To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Some examples of other cases whereby legitimate files are detected as threats, or cyber criminals use their names to disguise malware, are Gwx.exe, Csrss.exe, and Fuerboos. We recommend that you do not to remove files without ensuring that they are actual threats, and to remove them immediately if they are.

How did IDP.Generic infiltrate my computer?

Computer infections can be proliferated in various ways. Some most commonly used methods are spam campaigns, Trojans, fake/unofficial software updaters, software 'cracking' tools, and dubious software download sources. Spam campaigns are used to proliferate malicious programs by sending emails that include infected attachments. In most cases, attached files are Microsoft Office documents, archives such as RAR, ZIP, PDF documents, executables (.exe and other files), JavaScript files, and so on. Once opened (executed), they infect operating systems by downloading and installing malicious programs. Trojans are computer infections that, if already installed, proliferate other malware. Their purpose is usually to cause chain infections. Unofficial (fake) software updating tools cause damage by downloading malicious programs rather than updates/fixes, or by exploiting outdated software bugs/flaws. Software 'cracking' tools operate in a similar manner. They supposedly bypass software activation, however, if designed to proliferate viruses, they download and install malicious programs. Untrustworthy software download tools such as Peer-to-Peer networks (torrent clients, eMule and other such tools), third party downloaders, unofficial pages, free file hosting, freeware download websites etc., are often used to present malicious executables as legitimate files. In summary, opening files downloaded using these channels can trick people to install malicious programs.

How to avoid installation of malware?

Download software from official and trustworthy, websites only and using direct download links. All other channels/tools mentioned above should not be used. It is also important to keep software updated, however, use implemented tools or functions provided by official software developers only. Furthermore, do not to open email attachments without in emails received from unknown/suspicious addresses. These are usually presented as official and important, however, if they (and their attachments) are irrelevant, they should be ignored. Using 'cracking' tools (activators) that bypass paid activation is illegal and they often cause download and installation of malware. Finally, use reputable anti-virus/anti-spyware software to prevent system infection by viruses. If you believe that your computer is already infected, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD MalwarebytesBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Asctray Exe Avast Antivirus

Quick menu:

  • STEP 1. Manual removal of IDP.Generic malware.
  • STEP 2. Check if your computer is clean.

How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Restart your computer into Safe Mode:

Asctray exe avast app

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Video showing how to start Windows 7 in 'Safe Mode with Networking':

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened 'General PC Settings' window, select Advanced startup. Click the 'Restart now' button. Your computer will now restart into the 'Advanced Startup options menu'. Click the 'Troubleshoot' button, and then click the 'Advanced options' button. In the advanced option screen, click 'Startup settings'. Click the 'Restart' button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Video showing how to start Windows 8 in 'Safe Mode with Networking':

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click 'Restart' while holding 'Shift' button on your keyboard. In the 'choose an option' window click on the 'Troubleshoot', next select 'Advanced options'. In the advanced options menu select 'Startup Settings' and click on the 'Restart' button. In the following window you should click the 'F5' button on your keyboard. This will restart your operating system in safe mode with networking.

Video showing how to start Windows 10 in 'Safe Mode with Networking':

Extract the downloaded archive and run the Autoruns.exe file.

In the Autoruns application, click 'Options' at the top and uncheck the 'Hide Empty Locations' and 'Hide Windows Entries' options. After this procedure, click the 'Refresh' icon.

Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

Asctray.exe Avast

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose 'Delete'.

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.